- jrussellAsked on September 16, 2011 at 09:03 PM
I wish jotforms had a different forum than this ask a question forum.
Anyway, I am ROFL at people of what they are asking. for starters..
A DDoS attack is not Jotforms fault nor are they responsible for the attack. Someone is either jealous of their success or ??
compensation?? LOL..go after the attackers that are causing the problem for all of us.
jotform did very well and put out information pronto, one just needs to know where to look, it's called "the Search Engine" I found twitter had the info and I acted accrodingly thus using what jotform techs said to use for my forms.. for now.. seems to work for me :)
Not that I am standing up for anyone but I thought jotform did well and is just as concerned as all of us.
- alimapureAnswered on September 16, 2011 at 09:10 PM
dude what info are you talking about in terms of them doing well. I have not seen a tweet in hours nor a solid example of the work around. I dont want money back, I just want ot friggin understand how to implement the work around. If I was a developer I would have built my own forms and not used jot forms but i am not and was sort of counting on their technical expertise-----guess not today
- aspierreAnswered on September 16, 2011 at 10:56 PMI think it is kind of hard when you have 500 000 customers, which some would be frantically emailing and sending messages, as well as the founders of the company stressing about the attack as well as the customers forms. in their defense they are online all the time for us, they never miss a message, they always help with a polite manner, they treat a free customer and a paying customer the same. They help us to succeed with whatever we do. I guess it kinda common sense of owning a business especially online to have a backup, a quick search on google would reveal the issue they have, and would prompt us to say " ok, this cant be avoided, so i need to fall to plan B " which is create a simple form, or some alternative untill Jotform is up, i do not think they should be hounded and bashed because they have an issue. If you weigh up the pros and cons of their service and the people that are behind it, giving your website a sense of professionalism when a customer wants to make contact with you which results in a higher ROI for your business, i would be gratefull that such a wonderful team is always there. Jotform has given me personaly relief from a developer which was costing me an arm and a leg just to do what i needed to do to get my business running, and i am sure many people have the same experience, how about we thank them on their service and be glad the issue is resolved, from experience we know that they have done everything in their power to help us with the forms and most times even given advice not related to their forms. Thank you Jotform for your service and i hope you guys can actually rest soon after the long hours you put in.