What is contributing to the upload space?

  • Anita_Nuth
    Asked on October 2, 2022 at 12:59 PM

    Hi, I have a few questions after trying out the free version of Jotform. Our current use for Jotform is for an intake for our repairs. I like being able to have customers attach photos and video easily so we can see the issues they are having. We are also looking at using it for design consultations also. When looking at upgrading, I am wondering what 1G of upload space means and how much could I do with that. Thank you!

  • Elaine_G
    Replied on October 2, 2022 at 4:20 PM

    Hi Anita,

    Thanks for reaching out to Jotform support. The upload space limit refers to the files uploaded by the users. If the user attaches files to the file File Upload field and submits it, then the size of the uploaded file will be counted to your upload space.

    Let us know if you have any other questions.

  • Anita_Nuth
    Replied on October 2, 2022 at 4:28 PM

    Thank you!

    Is there a way to see how much each submission is uploading? I'm trying to gauge how much upload space I will need to upgrade to.
  • Sonnyfer JotForm Support
    Replied on October 2, 2022 at 10:17 PM

    Hi Anita_Nuth,

    You're welcome. As for your other question, I've moved that to a new thread to avoid confusion.. You can check that out here.