What happens if someone cancles recurring payment in Authorize.net?

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    dbcarr34
    Asked on October 12, 2014 at 10:37 AM
    f the form is set up for recurring charges and someone cancels, is it easy to turn of in jotform? I am assuming this would communicate with auth.net and stop the charges als
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    Shadae
    Answered on October 12, 2014 at 12:22 PM

    Hi dbcarr34,

    To confirm, you would like to know if it is easy to turn off recurring payment on JotForm?

    Whenever you setup your payment tool on JotForm, all payment will be handled by the payment site. In this case that would be Authorize.net

    If a change needs to be made to a customer subscription, that would be done within Authorize.net and not within in JotForm. As such you would only "turn it off" in Authorize.net.

    I hope this helps. Please inform us if you need additional assistance.