What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
To confirm, you would like to know if it is easy to turn off recurring payment on JotForm?
Whenever you setup your payment tool on JotForm, all payment will be handled by the payment site. In this case that would be Authorize.net
If a change needs to be made to a customer subscription, that would be done within Authorize.net and not within in JotForm. As such you would only "turn it off" in Authorize.net.
I hope this helps. Please inform us if you need additional assistance.