What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Disappointed in WordPress Integration

    Asked by techsurgery on October 12, 2014 at 12:43 PM
    @aytekin Only for Wordpress.com sites? Seriously.... What a let down.
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    JotForm Support

    Answered by jonathan on October 12, 2014 at 01:42 PM


    Can you please provide us more details about which part you were disappointed?

    Your feedback and input are valuable to us and we also take them into consideration no matter which they are.


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    Answered by techsurgery on October 13, 2014 at 05:36 AM

    The part that I am disappointed in is the fact that they have only provided this integration for Wordpress.com sites and not the platform as a whole.


    Luckily, it's just as easy to embed using the plugin but I was quite pleasantly surprised when Jotform had released direct integration but then equally disappointed when I realised it was only for sites on the wordpress domain.

    When you take into consideration how many businesses and professionals use Jotform & Wordpress, you would think that serious users would not want to have blogxxx.wordpress.com as their company website, they would host it separately. With this in mind, I would have thought that integration outside of the wordpress.com domain would have been of equal importance.

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    JotForm Support

    Answered by jonathan on October 13, 2014 at 07:24 AM

    Thank you for the explanation.

    I understand your point. And it is actually worth knowing or understanding for the reason behind why it was only for Wordpress.com.

    Unfortunately, I am also not knowledgeable of the reason. It could be on a business perspective which I have no more right or reason to be informed specifically.

    But I will tell you that your message here had been read and reached my higher ups already. I am sure they will choose to respond if needed.