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  • Profile Image

    ?nojump no longer working

    Asked by 99clarkj on October 12, 2014 at 04:15 PM

    The ?nojump added to the HTML is not longer working as my page jumps when you click next - why has this happened? i have also noticed recently a lot of forms have changed position too.

    Page URL:
    www.medwayprofessionals.co.uk

    nojump next
  • Profile Image
    JotForm Support

    Answered by jonathan on October 12, 2014 at 04:40 PM

    Hi,

    I was able to see the 'jump' glitch when I test the jotform in your website

     

    but I think our developer had already made a fix for this a while back. 

    What I think is the actual caused of the 'jump' glitch in your jotform is a script conflict between jotform and those in your website.

    Can you please try re-embedding the jotform http://www.jotformpro.com/form/30834648236963

    to your website BUT this time, use the Iframe code embed instead.

    Follow this user guide :  http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    After re-embedding check again if the 'jump' glitch is still happening.

     

    Please inform us if issue remains.

    Thanks.

  • Profile Image

    Answered by birmanride on October 15, 2014 at 04:27 AM

    I can confirm this just started happening on our website as well. ?nojump used to work but no longer does.

    http://birmanride.com.au/people/extraordinary-drivers-licence/ - JS embed

    http://birmanride.com.au/people/probate-and-deceased-estates/ - iframe embed

     

    EDIT: I just played around with the iframe embed code and deleted thepart that sets the iframe height. The iframe embedded form no longer jumps.

  • Profile Image
    JotForm Support

    Answered by NeilVicente on October 15, 2014 at 06:52 AM

    @birdmanride

    The ?nojump attribute never really worked with JS embed. It's just that JS embed never really had a jump behaviour in the first place.

    A recent update has added the jump behavior to the JS embed method, but the nojump attribute was overlooked. With that said, I would like to inform you that we will have this error fixed soon.

    We'd appreciate your patience on this matter. Thanks!

  • Profile Image

    Answered by birmanride on October 15, 2014 at 08:28 PM

    Strange, because using the ?nojump on my JS embedded forms did work - until recently.

    Glad to hear you guys are working on the issue. :)

  • Profile Image
    JotForm Support

    Answered by NeilVicente on October 16, 2014 at 08:47 AM

    Hello again,

    I would like to inform you that we have just released a fix for this bug.

    Best regards

  • Profile Image

    Answered by birmanride on October 16, 2014 at 08:18 PM

    That works perfectly even for JS embed. Thanks so much JotForm Support!

  • Profile Image
    JotForm Support

    Answered by ashwin_d on October 17, 2014 at 02:25 AM

    Hello birmanride,

    On behalf of my colleague, you are welcome.

    Do get back to us if you have any questions.

    Thank you!