What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When the form is submitted, will my client receive a notification with form information?

    Asked by OliviaRuiz on October 12, 2014 at 07:48 PM
    upon submission will my client receive email notifications when a customer submits a form and if they do will it have all the info that was asked on the form as well
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    JotForm Support

    Answered by Kiran on October 12, 2014 at 08:12 PM

    Yes. There is a default email alert set to notify with the JotForm registered email address. This email address can be changed if you need by following the guide below :

    https://www.jotform.com/help/30-Notification-Email-Details

    If you need to setup multiple email alerts, you can add new notifiers to your JotForm by accessing Email Wizard from Setup & Embed > Email Alerts > Add New Email. The following document shall guide you in add new email alerts. 

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    Also, you may be interested in sending a notification to multiple recipients by separating email addresses in recipient email field with comma.

    https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients

    Hope this information helps. Please get back to us if you need further assistance in this regard. We will be happy to help.