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    The terms and condition widgets is not working on previous form. forms

    Asked by Mayvis on October 12, 2014 at 10:47 PM

    The terms and condition widgets in all previous forms are no longer working. Do I have to redo it or this problem is just temporary?

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    JotForm Support

    Answered by ashwin_d on October 13, 2014 at 12:25 AM

    Hello Mayvis,

    I did check your form and I am able to replicate the issue you are having. It seems that in few of your forms, the "Terms & Condition" widget is not displaying the condition text and hyperlink URL. If we add a new "Terms & Condition" widget, it does display it correctly. Please check the screenshot below:

    I am reporting it to our back end team. We will get back to you as soon as we have any update from them.

    Thank you!

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    JotForm Support

    Answered by TitusN on December 01, 2014 at 04:01 AM


    We sincerely apologize for the inconvenience this has caused you. 

    The issue has been fixed, and the widget will display as expected on your form - 

    Kindly check - if you have further difficulty, please let us know.