What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm Account Disabled

    Asked by Jack Smith on September 17, 2011 at 12:02 AM
    I got an email with subject: JotForm Account Disabled to: jack.smith@vungle.comhowever when I do "forgot password" on jotform and enter "jack.smith@vungle.com" as the email address, it says that no account exists with this email address.Please clarify what is going on here ASAP
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    JotForm Founder

    Answered by aytekin on September 17, 2011 at 01:29 PM

    Guest accounts have lower limits. To increase your limits, create a JotForm account. If you use the same email address you have on the guest account, your forms will be merged on your new account.