What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Users receiving "Form is currently unavailable!" when form is enabled.

    Asked by silvereyecenter on October 13, 2014 at 08:58 AM

    Hello,

    Today is the final day of a call for submissions we are doing. The form has been open for two months with no problems.

    Last night the form disabled itself with no warning. This morning when I re-enabled it, the form is having a number of issues... users can see the form, but when they hit submit they are seeing the "This form is currently unavailable!" sign even though the form is enabled.

     

    I have refreshed the embed code on the webpage where the form lives. One submission came through and then another user told me they ran into the same problem.

     

    Is there something else I can do? It is vital that this form works seamlessly today!

    Page URL:
    http://form.jotform.us/form/42115016582143

    Submissions problem hello same
  • Profile Image

    Answered by jedcadorna on October 13, 2014 at 10:56 AM

    I'm unable to reproduce the issue. I just made some test and I was able to submit your Jotform without any errors. It takes some time to submit since you have upload fields for PDF and images.

    Here's  my test