What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Free Account: When does the account get replenished with new submissions

    Asked by comedyunion on October 13, 2014 at 01:37 PM

    Just confirming when does the month start over on this account?

    Please advise. 

  • Profile Image

    Answered by Ben on October 13, 2014 at 03:35 PM


    Your account will be replenished on the 1st of next month or if you do not want to wait you can upgrade now by going here http://www.jotform.com/pricing.

    Do let us know if you have any further questions.

    Best Regards,

  • Profile Image

    Answered by comedyunion on October 13, 2014 at 04:00 PM

    Please confirm the start date of this account - I see September 14th, so doesnt the month start over tomorrow?

  • Profile Image
    JotForm Support

    Answered by Mike_T on October 13, 2014 at 06:11 PM

    We reset the submissions counter on the first day of each month disregarding the account creation date. This is true for both Free and Paid accounts. However, if you upgrade, the quota will be increased immediately.