Free Account: When does the account get replenished with new submissions

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    comedyunion
    Asked on October 13, 2014 at 01:37 PM

    Just confirming when does the month start over on this account?

    Please advise. 

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    Ben
    Answered on October 13, 2014 at 03:35 PM

    Hi,

    Your account will be replenished on the 1st of next month or if you do not want to wait you can upgrade now by going here http://www.jotform.com/pricing.

    Do let us know if you have any further questions.

    Best Regards,
    Ben

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    comedyunion
    Answered on October 13, 2014 at 04:00 PM

    Please confirm the start date of this account - I see September 14th, so doesnt the month start over tomorrow?

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    Mike_T
    Answered on October 13, 2014 at 06:11 PM

    We reset the submissions counter on the first day of each month disregarding the account creation date. This is true for both Free and Paid accounts. However, if you upgrade, the quota will be increased immediately.