Free Account: When does the account get replenished with new submissions

  • comedyunion
    Asked on October 13, 2014 at 1:37 PM

    Just confirming when does the month start over on this account?

    Please advise. 

  • Ben
    Replied on October 13, 2014 at 3:35 PM

    Hi,

    Your account will be replenished on the 1st of next month or if you do not want to wait you can upgrade now by going here http://www.jotform.com/pricing.

    Do let us know if you have any further questions.

    Best Regards,
    Ben

  • comedyunion
    Replied on October 13, 2014 at 4:00 PM

    Please confirm the start date of this account - I see September 14th, so doesnt the month start over tomorrow?

  • Mike_T Jotform Support
    Replied on October 13, 2014 at 6:11 PM

    We reset the submissions counter on the first day of each month disregarding the account creation date. This is true for both Free and Paid accounts. However, if you upgrade, the quota will be increased immediately.