I can't edit any of my Jotforms on my Macbook.

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    Asked on October 13, 2014 at 02:08 PM

    I've used the most recent versions of Chrome, Firefox, and Safari. I also updated Flash and Java just to be sure. I am able to use all functions of Jotform on my desktop PC.

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    Answered on October 13, 2014 at 03:55 PM

    There is a chance that our Content Delivery Network based content is not loading on your Macbook for some reason. 

    Please try to access the site on your Macbook using the next link to bypass the CDN and see if that makes any difference:


    Thank you.

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    Answered on October 14, 2014 at 10:29 AM

    That worked for that link. Unfortunately, when I went to the "My Forms" page I'm still unable to edit or use any of the Jotform functions. Any other suggestions?

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    Answered on October 14, 2014 at 12:10 PM


    Does this link work for your forms:


    It is essentially the same link as my colleague suggested, just a direct link to the "myforms" section.  Let us know if you are still unable to access your forms and we will be happy to see what else we can do.