What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't edit any of my Jotforms on my Macbook.

    Asked by nhhsdiscipline on October 13, 2014 at 02:08 PM

    I've used the most recent versions of Chrome, Firefox, and Safari. I also updated Flash and Java just to be sure. I am able to use all functions of Jotform on my desktop PC.

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    JotForm Support

    Answered by Mike_T on October 13, 2014 at 03:55 PM

    There is a chance that our Content Delivery Network based content is not loading on your Macbook for some reason. 

    Please try to access the site on your Macbook using the next link to bypass the CDN and see if that makes any difference:


    Thank you.

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    Answered by nhhsdiscipline on October 14, 2014 at 10:29 AM

    That worked for that link. Unfortunately, when I went to the "My Forms" page I'm still unable to edit or use any of the Jotform functions. Any other suggestions?

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    JotForm Support

    Answered by david on October 14, 2014 at 12:10 PM


    Does this link work for your forms:


    It is essentially the same link as my colleague suggested, just a direct link to the "myforms" section.  Let us know if you are still unable to access your forms and we will be happy to see what else we can do.