What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Please share the web page URL where you have embedded your form and we will take a look.
To make your forms accessible form any mobile device. we advice you to embed your form using it iFrame embed code. The following guide should help you grab your form's iFrame embed code: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
You may also like to add "Mobile Responsive" widget in your form which will adjust the width of your form fields to display without any horizontal scroll.
If the issue persists, do get back to us with your web page URL.