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  • beyondtheconfetti
    Asked on October 4, 2022 at 4:38 PM

    I am about to cry. Been working on the site and update some info but I do not see it. I listed info for a bunch of animated videos. And see it as I am making changes but it does not show these items on the preview page. HELP

  • Christian JotForm Support
    Replied on October 4, 2022 at 5:42 PM

    Hello Dana,

    Thanks for reaching out to Jotform Support. I apologize for the trouble you've been having with your form, but don't worry I can assist. Assuming that this is the form in question, I searched it but was unable to locate the animated videos you mentioned. Can you likewise verify that the form is indeed included on the website? If yes, do give the website's URL where the form is located so we may perform a more thorough investigation.

    Also, we'll be able to comprehend what's happening more clearly if you can also capture a screenshot of what is occurring. We have a guide about how to do that here.

    Once we hear back from you, we'll be able to help you with this.