How to add multiple Payment gateway on a form

  • Julie
    Asked on October 4, 2022 at 4:53 PM

    how can I add a PayPal gateway to multiple forms? I get an error message saying I can only add to one form?? I would like to receive payments from multiple separate forms with funds received going into the one PayPal business account

  • CJ_G
    Replied on October 4, 2022 at 9:30 PM

    Hello Julie,

    Thanks for reaching out to Jotform Support. Only one payment gateway is allowed to be added to a form. However, there's a workaround for you to add multiple payment gateways on your form. To do that, create a separate form for each payment gateway and then embed them on the main form using the iFrame embed widget. Here's a detailed guide on how to do that.

    Give it a try and let us know if you need help.

  • Julie
    Replied on October 5, 2022 at 2:43 AM

    Thanks for that. I’d like only one PayPal payment gateway per form. I have added it to the first form no problem. However when I go in to add it to the second (or subsequent) forms I get an error message saying only one payment gateway allowed - even though this second form only would have one gateway. The forms were all originally clones of each other, but each was slightly amended and saved under different names. I’d like each separate form to have a PayPal business gateway to receive payment to our PayPal business account. How do I do this without being stopped by the error message? Is it possible to have the same payment gateway on a number of different forms which link to the same PayPal account?

  • Tehniat_S
    Replied on October 5, 2022 at 3:56 AM

    Hello Julie,

    Thanks for reaching out to Jotform Support. Yes, you should not have problems using multiple PayPal accounts on different forms. You just need to add the payment gateway and then connect to your desired account.

    Would you please follow the guide: How to Create a Basic Multiple Payment Form

    Let us know if you have any other questions.

  • Julie
    Replied on October 5, 2022 at 10:20 AM
    Can I connect multiple separate jotforms to my single PayPal business account?
    ...
  • Christy JotForm Support
    Replied on October 5, 2022 at 10:30 AM

    Hello Julie,

    Thank you for getting back to us. If I got your question right, yes, for PayPal Business integration, you can actually use just one PayPal account for all your forms.

    Reach out again if there’s anything else we can do for you.

  • Julie
    Replied on October 5, 2022 at 12:45 PM
    Thank you. Could you please send me info on how to do it? As I can only get it to work on one form then the error message appears when I try to insert the payment gateway onto further forms
    Sorry for all the questions! Really appreciate your help
    ...
  • Ryan JotForm Support
    Replied on October 5, 2022 at 2:03 PM

    Hello Julie,

    Thanks for getting back to us. Can you provide us a screenshot of the error as you insert the payment in your other forms? If you could also provide the Form URL of the form, that would help us investigate further.

    You might also want to check out this guide about Mastering Payment Form Integrations with Jotform.

    Once we hear back from you, we'll be able to help you with this.