What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    When I reload the page after a submission, the information is still on

    Asked by rodloc on October 14, 2014 at 06:42 AM

    When I reload the page after a submission, the information is still on the form. How can I ensure that a client can submit information and it not be stored on the form for the next client to see?



    This is a re-post of a comment on How to Clear Your Form Cache?

    next reload information Time to live Autofill
  • Profile Image

    Answered by jedcadorna on October 14, 2014 at 09:45 AM

    That is a temporary data stored in end user's computer. If for example client 1 visited and submitted a form, client 2 won't be able to see the store data in client 1 computer.

    You can also adjust the "Time to live" settings in your form so data will be expired faster and won't load on the form when user revisited the form again. To change this settings just go to Preferences > Advance settings > Edit Auto fill settings.

    You can Enable or Disable this feature. Depends on your preference.

    If you enable this feature you can reduce the time the date will be stored on users end.