Jotform on Squarespace has stopped working properly

  • ReflexDigital
    Asked on October 14, 2014 at 10:13 AM

    Both the Capture and imput are have stopped working recently.

    I contacted Squarespace and this is their response:

    Rick C. (Squarespace Customer Care)
    OCT 14, 2014  |  10:08AM EDT
    Hey there,

    Thanks for your message. Happy to look into this for you!

    I checked the page you referred tried to use your code into my Squarespace 6 testing account and I am afraid this is also not working there. Both the signature part you mentioned the the word Captcha functionality is not available, as highlighted on the screenshot below. Below is what I see on my end:

    http://take.ms/Sl9G3

    I tested the code you have on your page on an external source (outside Squarespace), and the option for the signature and captcha is also not working. I created a video to illustrate my test:

    http://take.ms/xjvld

    As this is a third party widget, I am afraid you will need to reach JotForm to check if there is any problem with the code they provided you and if they are facing any difficulty currently, so those functionalities is not working.

    Jotform Thread 442744 Screenshot