Feedback button not showing when I use IE-9 and 11

  • Profile Image
    Giftsngadgets
    Asked on October 14, 2014 at 11:27 AM

    One more issue though : The button is not showing when I use IE-11 9 not that I think that anyone still uses IE, but also not in Firefox 31.0 and that's bad. :-)  

    Any solution? 

  • Profile Image
    Welvin
    Answered on October 14, 2014 at 11:43 AM

    Hi Edwin,

    I have IE11 on Windows 7 PC and everything works perfectly. Here's a screenshot of the feedback button:

     

    Also working fine using FireFox 31:

    But try to update your Firefox to the latest version, I think v33 is already released. Also, don't forget to clear your browsers cache then make sure that you have enable pop-ups for Jotform. 

    Thank you!