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    Feedback button not showing when I use IE-9 and 11

    Asked by Giftsngadgets on October 14, 2014 at 11:27 AM

    One more issue though : The button is not showing when I use IE-11 9 not that I think that anyone still uses IE, but also not in Firefox 31.0 and that's bad. :-)  

    Any solution? 

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    JotForm Support

    Answered by Welvin on October 14, 2014 at 11:43 AM

    Hi Edwin,

    I have IE11 on Windows 7 PC and everything works perfectly. Here's a screenshot of the feedback button:


    Also working fine using FireFox 31:

    But try to update your Firefox to the latest version, I think v33 is already released. Also, don't forget to clear your browsers cache then make sure that you have enable pop-ups for Jotform. 

    Thank you!