Rich Text Notes Field has White Font

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    stolte.dansker
    Asked on October 05, 2022 at 10:01 AM

    I have a rich text notes field but the text is showing up as white so it isn't visible. When I go to the advanced designer, the background is white and text is white in the field settings, but it isn't fixing it.


    https://www.jotform.com/build/92684686443168



    Mark Christensen

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    Manilene
    Answered on October 05, 2022 at 11:14 AM

    Hi Mark,

    Thanks for reaching out to Jotform Support. Please allow me a bit of time to look into this, I will get back to you on this thread as soon as we have an update.

    I appreciate your patience.


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    Manilene
    Answered on October 05, 2022 at 02:15 PM

    Hello Mark,

    Thanks for your patience while we looked into this. I was not able to test your form as I did not have access. I test-cloned your other form instead and added the Text property. Please inject the below CSS code into your form:

    .form-textarea,.form-textbox {
    color: black !important;

    1664993452_633dc8acde576_

    Here's the result and the demo form:

    1664993538_633dc9022ff94_

    Give it a try and let us know if you have any more questions.

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    stolte.dansker
    Answered on October 05, 2022 at 05:23 PM

    That didn't work. Is there a way for me to give you access to the form?

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    stolte.dansker
    Answered on October 05, 2022 at 05:26 PM

    So interesting, I added a new long text field, it shows up as black text. When I change that field to a rich text field from plain text, it changes to white text.

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    stolte.dansker
    Answered on October 05, 2022 at 05:37 PM

    Ok, dug a little more. It appears the rich text input field is looking at this color value:

    1665005818_633df8faab251_

    Other input fields don't look at that value and show as black.

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    Mightor
    Answered on October 05, 2022 at 11:33 PM

    Hello stolte.dansker,

    Thanks for getting back to us. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

    Let us know if you have any other questions.


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    Mightor
    Answered on October 06, 2022 at 12:08 AM

    Hello stolte.dansker,

    Thanks for your patience, we appreciate it. Please inject the below CSS Code to your form to make the input text black in the Long Text field.

    .nicEdit-main {
        color : #000000;
    }

    1665029229_633e546def056_I01006221204.gi

    Let us know if you have any other questions.