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stolte.danskerAnswered on October 05, 2022 10:01 AM
I have a rich text notes field but the text is showing up as white so it isn't visible. When I go to the advanced designer, the background is white and text is white in the field settings, but it isn't fixing it.
https://www.jotform.com/build/92684686443168
Mark Christensen
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Manilene JotForm SupportAnswered on October 05, 2022 11:14 AM
Hi Mark,
Thanks for reaching out to Jotform Support. Please allow me a bit of time to look into this, I will get back to you on this thread as soon as we have an update.
I appreciate your patience.
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Manilene JotForm SupportAnswered on October 05, 2022 02:15 PM
Hello Mark,
Thanks for your patience while we looked into this. I was not able to test your form as I did not have access. I test-cloned your other form instead and added the Text property. Please inject the below CSS code into your form:
.form-textarea,.form-textbox {
color: black !important;
Here's the result and the demo form:
Give it a try and let us know if you have any more questions.
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stolte.danskerAnswered on October 05, 2022 05:23 PM
That didn't work. Is there a way for me to give you access to the form?
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stolte.danskerAnswered on October 05, 2022 05:26 PM
So interesting, I added a new long text field, it shows up as black text. When I change that field to a rich text field from plain text, it changes to white text.
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stolte.danskerAnswered on October 05, 2022 05:37 PM
Ok, dug a little more. It appears the rich text input field is looking at this color value:
Other input fields don't look at that value and show as black.
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Mightor JotForm SupportAnswered on October 05, 2022 11:33 PM
Hello stolte.dansker,
Thanks for getting back to us. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.
Let us know if you have any other questions.
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Mightor JotForm SupportAnswered on October 06, 2022 12:08 AM
Hello stolte.dansker,
Thanks for your patience, we appreciate it. Please inject the below CSS Code to your form to make the input text black in the Long Text field.
.nicEdit-main {
color : #000000;
}
Let us know if you have any other questions.