What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cant see what was submitted

    Asked by prostaffingco on October 14, 2014 at 01:22 PM

    Please help!


    Someone submitted something but it is not showing up on "view submission". Did they not upload anything? How can I track it back to the sender to let them know they need to re-upload/re-send?

    Page URL:

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    JotForm Support

    Answered by Mike_T on October 14, 2014 at 03:12 PM

    Yes, they have not upload anything, and you can track their IP only.

    Since the form upload field is no required, anyone can submit a blank form. You can set the field as required, and also consider increasing default 1MB max file size.

    See the next guide:

    Changing the Upload Size Limit

    Please feel free to contact us if you need any further assistance.

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    Answered by prostaffingco on October 14, 2014 at 05:10 PM

    Thank you

    and how do you integrate Google drive with the submissions?
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    JotForm Support

    Answered by Charlie on October 14, 2014 at 06:59 PM


    For the integration of Google Drive for submissions, I created a separate thread to easily address your concern and further assist you. Please refer to this link http://www.jotform.com/answers/443130

    Thank you.