I cant see what was submitted

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    Asked on October 14, 2014 at 01:22 PM

    Please help!


    Someone submitted something but it is not showing up on "view submission". Did they not upload anything? How can I track it back to the sender to let them know they need to re-upload/re-send?

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    Answered on October 14, 2014 at 03:12 PM

    Yes, they have not upload anything, and you can track their IP only.

    Since the form upload field is no required, anyone can submit a blank form. You can set the field as required, and also consider increasing default 1MB max file size.

    See the next guide:

    Changing the Upload Size Limit

    Please feel free to contact us if you need any further assistance.

  • Profile Image
    Answered on October 14, 2014 at 05:10 PM

    Thank you

    and how do you integrate Google drive with the submissions?
  • Profile Image
    Answered on October 14, 2014 at 06:59 PM


    For the integration of Google Drive for submissions, I created a separate thread to easily address your concern and further assist you. Please refer to this link http://www.jotform.com/answers/443130

    Thank you.