- prostaffingcoAsked on October 14, 2014 at 01:22 PM
Someone submitted something but it is not showing up on "view submission". Did they not upload anything? How can I track it back to the sender to let them know they need to re-upload/re-send?
- JotForm SupportMike_TAnswered on October 14, 2014 at 03:12 PM
Yes, they have not upload anything, and you can track their IP only.
Since the form upload field is no required, anyone can submit a blank form. You can set the field as required, and also consider increasing default 1MB max file size.
See the next guide:
Please feel free to contact us if you need any further assistance.
- CharlieAnswered on October 14, 2014 at 06:59 PM
For the integration of Google Drive for submissions, I created a separate thread to easily address your concern and further assist you. Please refer to this link http://www.jotform.com/answers/443130