Downloaded Source Files have some missing JS

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    Asked on October 14, 2014 at 01:34 PM
    I don't think the files are are being included in the source download. I downloaded my source and the masked input js was not included
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    Answered on October 14, 2014 at 01:39 PM

    So you are trying to obtain the source files but basically they are missing and not included such as JS?

    Which jotform  are you trying to obtain this for so we can take a look at it for you?

    I've additionally cleared your jotform cache, can you try it again and let us know.


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    Answered on October 14, 2014 at 01:43 PM


    Your understanding of the problem is correct.

    This is the form:

    I just tried downloading the source and the only file in js/vendor/ is json2.js

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    Answered on October 14, 2014 at 03:03 PM

    Hmm, sorry to see it's giving you a hassle. 

    I tested this further directly on your form on my end as well as a test on a completely separate form and I'm able to download all of the source files with several js files showing.

    Can you try clearing your browser cache instead then try again to see if that helps. If not then try it in a different browser to see if it works there.

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    Answered on October 14, 2014 at 03:09 PM

    I get those .js files - the problem is that the html calls for the following js file:

    <script src="js/vendor/jquery-1.8.0.min.js?v=3.2.4025" type="text/javascript"></script>

    <script src="js/vendor/maskedinput.min.js?v=3.2.4025" type="text/javascript"></script>

    <script src="js/prototype.js?v=3.2.4025" type="text/javascript"></script>

    <script src="js/vendor/json2.js?v=3.2.4025" type="text/javascript"></script>

    <script src="js/protoplus.js?v=3.2.4025" type="text/javascript"></script>

    <script src="js/protoplus-ui-form.js?v=3.2.4025" type="text/javascript"></script>

    <script src="js/jotform.js?v=3.2.4025" type="text/javascript"></script>

    <script src="js/calendarview.js?v=3.2.4025" type="text/javascript"></script>

    And you can see that the first two are not downloaded

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    Answered on October 14, 2014 at 04:55 PM

    I can see that some scripts are missing on the js/vendor/ folder. Now I have attached a bug report ticket to this thread and escalated it to our Next Level Support.

    We will get back to you once it is fixed.

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    Answered on October 15, 2014 at 09:10 AM


    Thank you for reporting this bug. The missing js files are now included in the downloaded source files. Sorry for any inconvenience caused.