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bchsindyAsked on October 5, 2022 at 10:28 AM
I can't get rid of the pop banner that Jotform recently added and therefore, I can't access the first form in my list to edit or view. Please help (Viewing on desktop/Chrome) -- give me an 'x' to close it or somehow remove it.
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Bryan_MReplied on October 5, 2022 at 10:57 AM
Hello Eileen,
Thank you for reaching out to Jotform Support. I'll coordinate with the related team to check if there's a way on our end to disable that banner but for now, while I am waiting for a response, if you want to access the first form now, you can change the sort option from the Last edit to Title A - Z so you can edit or view your form. Also, I suggest that you clear the cache for your browser. Here is a guide on how to do that.
Give this a try and let us know how it goes.