Jotform Sign banner blocking form list

  • bchsindy
    Asked on October 5, 2022 at 10:28 AM

    I can't get rid of the pop banner that Jotform recently added and therefore, I can't access the first form in my list to edit or view. Please help (Viewing on desktop/Chrome) -- give me an 'x' to close it or somehow remove it.


    Jotform Sign banner blocking form list Image 1 Screenshot 20


  • Bryan_M
    Replied on October 5, 2022 at 10:57 AM

    Hello Eileen,

    Thank you for reaching out to Jotform Support. I'll coordinate with the related team to check if there's a way on our end to disable that banner but for now, while I am waiting for a response, if you want to access the first form now, you can change the sort option from the Last edit to Title A - Z so you can edit or view your form. Also, I suggest that you clear the cache for your browser. Here is a guide on how to do that.

    1664981637 633d9a859c3d0  Screenshot 10

    Give this a try and let us know how it goes.