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  • Profile Image

    Bottom of the form is cut off

    Asked by walkingtreetravel on October 14, 2014 at 02:00 PM

    It is also happening to me on this page, which is extremely urgent that we get fixed:

    http://www.jotform.com//?formID=32317312470949

     

    Located here on our site:
    http://walkingtree.org/contact/request-form/

     

    If you select educator, a bunch of fields drop down that cause the submit button to be pushed off the page at the bottom. Can you help with this? It is very pressing. 

  • Profile Image
    JotForm Support

    Answered by Welvin on October 14, 2014 at 02:22 PM

    Hi,

    After selecting Educator, this is what I see:

    As you could see, the submit button is showing fine. I'm using Google Chrome and Firefox in Windows 7 PC, both shows the same result.

    It seems like a browser specific issue. What is your current browser? Let us know so we can further check this.

    Thank you!

  • Profile Image
    JotForm Support

    Answered by Welvin on October 14, 2014 at 02:27 PM

    Or, you can also re-embed your form using our iFrame method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. iFrame has a fixed height, therefore, you will notice some empty spaces at the bottom of the form while the rest of the fields are not yet visible.

    Thank you!

  • Profile Image

    Answered by walkingtreetravel on October 14, 2014 at 02:31 PM

    We fixed this issue with the request form, thanks! 

     

    The Thank you page is still showing up cut off on the last orange words: The adventure begins. 

     

    Any advice?

  • Profile Image
    JotForm Support

    Answered by KadeJM on October 14, 2014 at 03:58 PM

    Thanks for the update about it and glad to see it was resolved.

    It seems you are now experiencing a similar issue on your Thank You Page which is a secondary problem so I have moved it to a new thread here.