Conditional logic of squarespace embedded JotForm not working on IE10 and Firefox

  • tsisti
    Asked on October 14, 2014 at 3:21 PM
    I was having the problem of the logic not working on IE10 so I embedded the code on our squarespace site as indicated above. Now, not only does my form STILL not work properly on IE10, but now it doesn't show AT ALL of firefox!!! Can somebody Help!
  • Kiran Support Team Lead
    Replied on October 14, 2014 at 5:23 PM

    I see that the JotForm with direct URL is working fine on both Firefox and IE10 normally.

    If you have embedded the form using script method, could you try embedding the form to SquareSpace website using iframe method and check if the issue is resolved?

    If the issue still persists, please get back to us with the SquareSpace website URL where your JotForm is embedded to investigate the issue further? We will be happy to look into this issue further.

    Thank you.