What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Conditional logic of squarespace embedded JotForm not working on IE10 and Firefox

    Asked by tsisti on October 14, 2014 at 03:21 PM
    I was having the problem of the logic not working on IE10 so I embedded the code on our squarespace site as indicated above. Now, not only does my form STILL not work properly on IE10, but now it doesn't show AT ALL of firefox!!! Can somebody Help!
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    JotForm Support

    Answered by Kiran on October 14, 2014 at 05:23 PM

    I see that the JotForm with direct URL is working fine on both Firefox and IE10 normally.

    If you have embedded the form using script method, could you try embedding the form to SquareSpace website using iframe method and check if the issue is resolved?

    If the issue still persists, please get back to us with the SquareSpace website URL where your JotForm is embedded to investigate the issue further? We will be happy to look into this issue further.

    Thank you.