- UCHAdminAsked on October 14, 2014 at 03:26 PM
I recently returned from vacation and had an email stating that I was near my submission limit for the month. I went through all of my forms and discovered the form named "Westbury Tell A Friend" had received 9k spam submissions that are all in Japanese. This brought me to my 10k limit and I still have 10 days left until renewal. I have never had a problem with this on any of my forms and I have never had to use the captcha submission field. I have disabled the form for now. I would like these spam submissions removed from my account and want to make sure I will not be forced to upgrade to continue receiving submissions. This issue needs to be handled immediately. I manage over 18 property sites and all of their contact forms are set up through Jotform.Page URL:
- ShadaeAnswered on October 14, 2014 at 05:48 PM
I do apologize for the issue that you are experiencing with receiving Spam on your forms.
Your inquiry was addressed on this post: http://www.jotform.com/answers/442937-Spam-on-one-of-my-forms
We do ask that you only create one post for each issue that you are experiencing.