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Palmer_AlexAsked on October 5, 2022 at 6:10 PM
Hi, we have a series of forms set up, the first one is set to link to a second jotform on completion.
This is the first one:
https://headinghealth.com/contact-therapy
Which on submission should launch this one:
But its getting blocked by the pop up blocker.
Is there a way around this?
Can we have the form submission go to a thank you page and then somehow auto launch the second form?
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Marlon_T Jotform SupportReplied on October 5, 2022 at 11:48 PM
Hello Alex,
Thank you for contacting Jotform Support. I understand that you're having issues redirecting your user to the second form after submissions.
That's probably due to the pop-up blocker addon on your browser that blocks any pop-up windows that are not on the white list. The best way to overcome that is to turn off the pop-up blocker or allow Jotform to open in a pop-up window.
Regretfully, the pop-up settings are within the user's device security settings and there's no way to force the pop-up message to ignore the blocker.
If this prompts on your screen again, please tick "Always allow pop-ups and redirects from ...."
Give it a try and let us know if you need any help.