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    Edit and delete purchase or payment setup

    Asked by mepi on October 14, 2014 at 06:30 PM
    My payment button has disappeared from my form and it tells me I have to delete the first one to add another (I wanted to edit the choices). I cannot find where to delete and start again for the payment options.

    This is a re-post of a comment on How to Save a Form

    payment options find choices payment button
  • Profile Image
    JotForm Support

    Answered by Charlie on October 14, 2014 at 08:19 PM

    Hi,

    May I know what form you are having problems with?

    For setting up payment or purchase order, you can find a guide or tutorial link here http://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form. You can also find helpful articles on this section, http://www.jotform.com/help/chapter-7-Payment+Forms.

    You can edit and delete it by clicking the buttons on the upper right field.

     

    Let us know if this helps.

    Thank you.

  • Profile Image

    Answered by mepi on October 15, 2014 at 11:41 AM
    I am using a workshop registration form. The entire payment field has
    disappeared so there is nothing there to click to edit or delete. When I
    try to add a Payment Tool back in, it pops up as saying I need to delete
    the previous payment box before I can add another.
    You cannot add more than one *payment *tool. Please delete the existing one
    first.
    Thanks for your help!
    *Mary*
    *Montessori Educational Programs InternationalMary Cusack - Executive
    CoordinatorPO Box 6Smithville, IN 47458812-824-6366 office888-708-2470
    faxwww.mepiforum.org MontessoriEPI@gmail.com
    MEPI,Inc on Facebook*
    ...
  • Profile Image

    Answered by mepi on October 15, 2014 at 11:51 AM
    All is good.Not exactly sure what I did differently this morning but I got
    the payment page to show up and just ran a yes registration and it all came
    thru just fine.
    Thanks!
    *Mary*
    *Montessori Educational Programs InternationalMary Cusack - Executive
    CoordinatorPO Box 6Smithville, IN 47458812-824-6366 office888-708-2470
    faxwww.mepiforum.org MontessoriEPI@gmail.com
    MEPI,Inc on Facebook*
    ...
  • Profile Image

    Answered by Carina on October 15, 2014 at 12:41 PM

    Thank you for letting us know. I'm glad that everything is working properly now.

    If you need further assistance please let us know.