What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jotform not working on Joomla 3

    Asked by acampagna on October 15, 2014 at 03:38 AM

    I tried installing jotform on joomla 3.3 and it didn't work.  I came to your site and found a forum about the subject.  They suggested I install sourcererv4, which I did.  Still nothing.  I would appreciate any advice you may have.

    Page URL:
    http://www.refinishing-hardwood-floors-los-altos.com/ct-menu-item-3

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    JotForm Support

    Answered by jonathan on October 15, 2014 at 08:21 AM

    Hi,

    I was able to see the issue reported when I checked on your website.

     

    From the look of it, the embedded code is not properly placed within an html tag.

    Can you also try first re-embedding the jotform using its Iframe embed code instead.

    Check this user guide: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

     

    For the embedded jotform to work, it should be at least within an html tag. So, you probably will need an html widget or plugin that will allow to you embedded external page/form within an iframe.

    I have no idea what plugin your Joomla website might have that is equivalent to this, but if you have similar extension like this http://extensions.joomla.org/extensions/core-enhancements/coding-a-scripts-integration/custom-code-in-modules/16359 or if you can use this already, then you should try embedding the form within the custom html module.

    Hope this help. Please inform us if you need further assistance.

    Thanks.