How can I Stop the Advertising Popups?

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    Asked on October 06, 2022 at 07:18 AM

    How can I stop the advertising pop ups every single time I log in and get to my Jotform account. It is annoying after the first few times and I would like them to stop.
    Thanks for your consideration

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    Answered on October 06, 2022 at 07:21 AM


    Thanks for reaching out to Jotform Support. We understand you're irritated with the pop-up ad; however, we still appreciate your feedback. While we don't have a way to disable this for a specific user, you can take some steps on your end to stop pop-ups. If you are using Chrome, let me show you the steps and screenshots to stop pop-ups.

    1. Open Chrome
    2. Click the 3 dots on the top right side
    3. Select Setting
    4. On the menu on the left side, click Privacy and Security
    5. Select Site Settings
    6. Scroll down and select Pop-ups and Redirects
    7. From there you can select, "Don't allow sites to send pop-ups or use redirects" or just put the website URL if you want to stop pop-ups from a certain site

    Give it a try and let us know if you need more help.