- flanby507Asked on October 15, 2014 at 08:10 AM
All the support doesn't help! On the iframe all is correct! everything was working just fine until??? I never touched anything in jotform! so eventually can someone help for real???
- JotForm Supportashwin_dAnswered on October 15, 2014 at 09:36 AM
Please be noted that when you create a form in your account, a domain is automatically assigned to it based on your location.
It seems my colleague already responded to you on the following thread: http://www.jotform.com/answers/441009
I would suggest you to please delete the form embed code you have in your web page and use the following embed code:
<iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotformeu.com/form/33497307948367" frameborder="0" style="width:100%; height:487px; border:none;" scrolling="no"></iframe>
This should solve your issue for now.
I am not sure if it was working fine earlier but I am anyway reporting it to our back end team. We will get back to you as soon as we have any update from them.
- JotForm SupportliyamAnswered on October 17, 2014 at 05:31 AM
This is now fixed.
Please let us know if you have further questions or concerns.