Email Validation Tag does not appear in Autoresponder

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    Asked on October 15, 2014 at 09:16 AM

    I have a follow up issue.

    I am looking to set up autoresponder emails, however, the email address field is not showing in the recipient email drop down menu.

    Can this be achieved?

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    Answered on October 15, 2014 at 09:53 AM

    I see you are having a problem with the autoresponder email field being missing the email tag. 

    I did a test of this to double-check it with the widget on a new form and found this issue does recur. Because of that I think the reason likely due to the fact that our email verification widget currently seems to be incompatible with the Autoresponder. However, I did notice that when I looked at it in the Email Notifier it works normally without that problem [see screenshot].

    I've sent this over to our Development Team to have them take a look and fix it.

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    Answered on October 17, 2014 at 08:55 AM


    How are your Development Team getting on RE: the above?

    Is this something that is likely to be resolved soon?

    Kind Regards,


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    Answered on October 17, 2014 at 10:21 AM

    Hi Martin,

    We do not see what is the current progress in regards to this issue, but I can tell you that I see this issue being marked as important and that a developer has been assigned to it.

    As soon as this is fixed, you will be notified about this through this thread.

    Best Regards,