When I click on submit button it doesn't send any email to me. What should I do?

  • Profile Image
    Shubham Dixit 
    Asked on October 15, 2014 at 10:26 AM

     when I click on test email it shows 'Test email is sending to you email id' but no email comes.

  • Profile Image
    Answered on October 15, 2014 at 11:22 AM

    Hi Shubham,

    I also highly recommend creating your JotForm account for FREE if you haven't done so yet. Use your email to create an account using this shortcut link  http://www.jotform.com/signup


    Whenever you select the "Test Email" option, the test email is automatically sent to the email that is associated with your account and not the email address that has been placed in the notification email. Since you have not created an account, the test email does not have a defined destination. 

    I hope this helps, please inform us if you need additional assistance.