What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When I click on submit button it doesn't send any email to me. What should I do?

    Asked by Shubham Dixit  on October 15, 2014 at 10:26 AM

     when I click on test email it shows 'Test email is sending to you email id' but no email comes.

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    Answered by Shadae on October 15, 2014 at 11:22 AM

    Hi Shubham,

    I also highly recommend creating your JotForm account for FREE if you haven't done so yet. Use your email to create an account using this shortcut link  http://www.jotform.com/signup


    Whenever you select the "Test Email" option, the test email is automatically sent to the email that is associated with your account and not the email address that has been placed in the notification email. Since you have not created an account, the test email does not have a defined destination. 

    I hope this helps, please inform us if you need additional assistance.