What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How does email notifications work

    Asked by Kate  on October 15, 2014 at 10:51 AM

    If I choose to have form submissions sent to me via email, do you also store the data within your system?

    Submissions email system email notifications email
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    Answered by Ben on October 15, 2014 at 11:44 AM

    Hi Kate,

    All of the submissions that are made on your jotform are sent into our protected back-end for storage.

    Now if you set the email notifications you can also get the notification with any data from your jotform in the email as well.

    What this means is that data in emails will come to you (if set) and the entire data regarding the submission will be sent to our back-end servers for your safe keeping. You can delete this data as it comes in, after some time, or just leave it there as it is, all depending on what you would like to achieve.

    Do let us know if you have any further questions.

    Best Regards,
    Ben