Print button not working in Google Chrome

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    gerald3029
    Asked on October 15, 2014 at 01:52 PM

    Never had this problem before. I filled out my form, as usual, hit print and nothing happened. I am unable to even see my printer, nor can I save the form as a pdf. I recently installed Google drive for PC. That's the only thing I can think of that has changed please help.

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    Carina
    Answered on October 15, 2014 at 03:41 PM

    When you hit print does the preview window opens, or nothing happens? Have you tried the shortcut ctrl+p?

    Does this happen in the standalone version or only on the embed version of the form?

    Also is this happening in other browsers? I kindly ask you to try clearing your browser's cache to see if it solves.

    Thank you for helping us understanding better this situation.