how long do I need to wait before I can access jotform.com?

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    Joel
    Asked on September 17, 2011 at 01:21 PM
    I have read your notice and see that the problems are due to a ddos attack. You said in your notice that it has been more than 24 hours now since the DNS change so it should update for everyone soon. Obviously the DNS change has not updated for me yet. How much longer do I need to wait?Thanks,Joel
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    mliz
    Answered on September 18, 2011 at 02:36 AM

    Hi Joel,

    It may take time for the DNS Cache to clear at the ISP level
    depending on their TTL  values  default of 24-48 hours are typical.

    Until your DNS cache is cleared:
    1. Use www.jotform.net to access your account
    2. Use form.jotform.com to link to your forms.

    Regards,
    Mliz