Empty required products field is not highlighted

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    gsobeautiful
    Asked on October 15, 2014 at 02:08 PM

    I am having a similar issue as the one mentioned above.  It is with an order form. I can leave all quantity fields on the product order form blank (a required section), complete the personal info, press submit, and it tells me there are errors on the form, but does not highlight them.  I know what the problem is, but sometimes, customers forget to insert quantities, and will not see that that is the problem.  Suggestions?

     

    Link is http://form.jotformpro.com/form/42863838761972

  • Profile Image
    Carina
    Answered on October 15, 2014 at 04:14 PM

    I could replicate the situation. If we don't put the quantities, it still doesn't highlight the fields and it does not allow submit the form. 

    In this test form, the empty fields are correctly highlighted:

    http://form.jotformpro.com/form/42876212265961?

    I forwarded this to our developers so they can take a deeper look into this.
    They will contact you via this thread once they have an update on this matter.