Can I have one email address for admin needs and direct form submissions to a different email?

  • Profile Image
    HimalayanHT
    Asked on October 15, 2014 at 02:52 PM

    Couldnt find relevant info.

    I changed the contact email for our account and ran a test which showed everything changed to the new email.

    I'd like to be able to have an administrative email address (for jotform account and form creation needs) and have a different submissions email where you would send submitted forms.

     

    Is this possible? Thanks for any info.

     

    matt

  • Profile Image
    david
    Answered on October 15, 2014 at 05:26 PM

    Hi,

    You can absolutely have a different email address for your jotforms than the one you use for your account.  Here is our guide on how to set these up:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    However, test emails sent from the form builder will always be sent to the default email address associated with then account.  To test another email address that is set up in your notification, you would need to send an actual submission through the form.

    Let us know if you have any further questions and we will be happy to help.