What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I have one email address for admin needs and direct form submissions to a different email?

    Asked by HimalayanHT on October 15, 2014 at 02:52 PM

    Couldnt find relevant info.

    I changed the contact email for our account and ran a test which showed everything changed to the new email.

    I'd like to be able to have an administrative email address (for jotform account and form creation needs) and have a different submissions email where you would send submitted forms.


    Is this possible? Thanks for any info.



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    JotForm Support

    Answered by david on October 15, 2014 at 05:26 PM


    You can absolutely have a different email address for your jotforms than the one you use for your account.  Here is our guide on how to set these up:


    However, test emails sent from the form builder will always be sent to the default email address associated with then account.  To test another email address that is set up in your notification, you would need to send an actual submission through the form.

    Let us know if you have any further questions and we will be happy to help.