The Response that we received does not address the problem we have!

  • riral
    Asked on October 7, 2022 at 10:30 AM

    Hi,

    We have received a response teaching how to do it. We know how to do it but it's not working.

    Our problem was explained below:

    We have a problem when we are working on the FY23 FALL Class Rosters - AE (Fall 2022) table. there are 2 problems. First, when we try to expand the (Full Name) column to separate the first and last names Jotform does not allow us to do it. Second, when we try to edit some entry information like the wrong spelling of a name Jotform not allowing us to do it!.

    Thanks,

    Jotform Thread 4436813 Screenshot
  • Richie JotForm Support
    Replied on October 7, 2022 at 11:05 AM

    Hello riral,

    To avoid confusion my colleague split your questions into two separate tickets, please reply to the specific tickets and we would gladly assist you.

    Thank you.

  • riral
    Replied on October 7, 2022 at 11:56 AM

    Hi,

    We have received a response teaching how to do it. We know how to do it but it's not working.

    Our problem was explained below:

    We have a problem when we are working on the FY23 FALL Class Rosters - AE (Fall 2022) table. there are 2 problems. First, when we try to expand the (Full Name) column to separate the first and last names Jotform does not allow us to do it. https://www.jotform.com/tables/222205948908058/222206509710043

  • Justin_E Jotform Support
    Replied on October 7, 2022 at 12:39 PM

    Hi Cidalia!

    Thank you for reaching out to Jotform Support. Can you please allow me to have access to your tables so I can troubleshoot the issue further? Also if you could provide a screenshot of what is happening so that we can have a better understanding on what the situation is. We have a guide about how to do that here.

    We'll be able to move forward once we hear back from you.