What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form unavailable on submit

    Asked by eidiliat on October 15, 2014 at 04:21 PM

    I cloned a form and sent it to my group and nobody can submit their responses. Please help!

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    JotForm Support

    Answered by jonathan on October 15, 2014 at 06:00 PM


    I was also able to reproduce the message when I test submitted your jotform http://www.jotform.us/form/42875893214161


    I was able to determine the cause.

    It was because in your jotform, and Expiration Date was assigned in the Form Limits

    User guide: http://www.jotform.com/help/137-How-to-Limit-Submissions-in-a-Form



    Please clear the Expiration Date limit and it should fix the issue.

    Check this user guide http://www.jotform.com/help/274-How-to-clear-your-form-expiration-s-date

    Hope this help. Inform us if you need further assistance.