What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form is different in builder preview and in browser

    Asked by zafanorMDQ on October 15, 2014 at 06:36 PM

    The same form looks different in different previews

    and preview in a new tab

    Thank you

    preview JotForm uploads png
  • Profile Image

    Answered by Carina on October 15, 2014 at 06:51 PM

    I cleared the forms' cache and tested the form and it was similar both on the builder preview and on the form preview:

    If the problem persists you may try clearing your browser's cache to see if it solves.

    Let us know if the problem persists.

    Thank you