What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I cancel my account?

    Asked by chferreirahart on October 15, 2014 at 08:37 PM
    my account
  • Profile Image
    JotForm Support

    Answered by Welvin on October 15, 2014 at 10:46 PM

    Hi,

    You can cancel it by going to My Account - Billing section: https://www.jotform.com/myaccount/billing. Click on the "Starter" plan and click "Cancel Subscription" button:

    We can also cancel it to our end. Let us know if you want us to do it or if you have troubles doing it to your end.

    Thank you!