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    Uploaded files are not included in the email

    Asked by Ulli Bromberg on October 16, 2014 at 07:54 AM
    Page URL:
    http://www.abceurope.be/GRATUITformulaire.html

    Screenshot
    uploaded files email
  • Profile Image
    JotForm Support

    Answered by Charlie on October 16, 2014 at 11:07 AM

    Hi Ulli,

    I believe this is because you are using the field label/tag in the email content notification that uses image uploads only, which is the {inserezVotre}. I would recommend to use the label tag that doesn't have the "image" word on it, in this case click the "Votre Fichier" which has the {votreFichier} label/tag. This will let you have a direct download link for the uploaded file when sent via email notification.

     

    Here is the email I received.

     

    Let us know if this helps.

    Thank you.