What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My Forms missing

    Asked by TransartAdmin on October 16, 2014 at 08:51 AM

    I have no forms. I want to see if there was a problem with updates, or billing?

    I have no forms, no history.

    My Forms problem
  • Profile Image
    JotForm Support

    Answered by Welvin on October 16, 2014 at 11:28 AM

    Hi,

    You are currently logged into your account: TransartAdmin which is a Free Account. Checking further your IP Address, you have another account with Premium subscription. Username is: kpknoll. I think this is your main account so please make sure to login using this one.

    Thank you!

  • Profile Image
    JotForm Support

    Answered by Welvin on October 16, 2014 at 11:30 AM

    By the way, since the accounts are using the same email address. I would advise logging in using the username. 

    Thank you!