My Forms missing

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    TransartAdmin
    Asked on October 16, 2014 at 08:51 AM

    I have no forms. I want to see if there was a problem with updates, or billing?

    I have no forms, no history.

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    Welvin
    Answered on October 16, 2014 at 11:28 AM

    Hi,

    You are currently logged into your account: TransartAdmin which is a Free Account. Checking further your IP Address, you have another account with Premium subscription. Username is: kpknoll. I think this is your main account so please make sure to login using this one.

    Thank you!

  • Profile Image
    Welvin
    Answered on October 16, 2014 at 11:30 AM

    By the way, since the accounts are using the same email address. I would advise logging in using the username. 

    Thank you!