Google Spreadsheet integration: Some of the submissions I have made aren't being sent to the spreadsheet

  • Profile Image
    ummsstreasurer
    Asked on October 16, 2014 at 10:58 AM

    Hello,

    I'm also having the same problem. Some of the submissions I have made aren't being attached to the spreadsheet. Please open a ticket for me.

    Regards,

    Andy

  • Profile Image
    Ben
    Answered on October 16, 2014 at 12:51 PM

    Hi Andy,

    Can you please tell us if the submissions are missing from the Google spreadsheet from a certain day to today or if they are just randomly missing?

    Also if you have tried re-integrating your form with the Google Spreadsheet integration?

    If not then please remove the integration, clear the jotform cache and reintegrate once again and let us know if the issue persists.

    Best Regards,
    Ben