Confirmation copy getting cut off

  • countrywalkers
    Asked on October 16, 2014 at 11:26 AM

    Hello,

     

    I opened another ticket, but it may have been closed because it was categorized as an issue with the new form designer. So I reverted back to an original jotform form, not using the designer and the confirmation copy is still getting cut off. We REALLY need this resolved by this afternoon. Can someone please help asap!

    Jotform Thread 444310 Screenshot
  • David JotForm Support
    Replied on October 16, 2014 at 1:12 PM

    Hi,

    Here is the other thread with your question:

    http://www.jotform.com/answers/443917-Form-Designer-generated-confirmation-copy-gets-completely-cut-off#5

    The issue is indeed being looked into by our development team and should hopefully be resolved soon.  As I stated in the previous thread, you can always revert your form back to any previous save state by using your form revisions:

    http://www.jotform.com/blog/95-Introducing-Form-Revisions-Never-Lose-Your-Work-Again-

    We will let you know in the other thread as soon as we have any further information regarding the form designer bug.