What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Confirmation copy getting cut off

    Asked by countrywalkers on October 16, 2014 at 11:26 AM

    Hello,

     

    I opened another ticket, but it may have been closed because it was categorized as an issue with the new form designer. So I reverted back to an original jotform form, not using the designer and the confirmation copy is still getting cut off. We REALLY need this resolved by this afternoon. Can someone please help asap!

    Page URL:
    http://www.countrywalkers.com/join-our-presidents-safari

    Screenshot
    form designer new form JotForm hello
  • Profile Image
    JotForm Support

    Answered by david on October 16, 2014 at 01:12 PM

    Hi,

    Here is the other thread with your question:

    http://www.jotform.com/answers/443917-Form-Designer-generated-confirmation-copy-gets-completely-cut-off#5

    The issue is indeed being looked into by our development team and should hopefully be resolved soon.  As I stated in the previous thread, you can always revert your form back to any previous save state by using your form revisions:

    http://www.jotform.com/blog/95-Introducing-Form-Revisions-Never-Lose-Your-Work-Again-

    We will let you know in the other thread as soon as we have any further information regarding the form designer bug.