What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Hi, I make form with "yellow Theme" but when I previewed it .. the theme not applied . & I try many web browsers ,but the problem still,please help me

    Asked by ElectroCity on September 18, 2011 at 03:00 AM


    This link to my form

    you can see the theme didn't apply on form


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    Answered by brx250 on September 18, 2011 at 04:54 AM

    Hi ElectroCity,

    We had to change the DNS IP addresses because of DDoS attacks. The old IP address is probably cached on your end. Until your DNS cache is cleared, you can use www.jotform.net to access your account and to link your forms. And for HTTPS/SSL connections, use https://secure.jotform.com.

    Please let us know of any updates regarding your issue so that we can assist you further. Thank you for your patience.


    Albert  JotForm Support