What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    New Form Designer: Opening jotform adds style even if nothing is changed

    Asked by PEvaluations on October 16, 2014 at 12:00 PM

    I tried out the beta Form Designer on one of my forms and it appeared to enlarge all of my headings even though no changes were made. After inspecting the resulting pages in Safari, it looked like the custom CSS code injected by the form designer was the culprit. After deleting the custom code, my form went back to behaving properly.

    form designer My Forms css code custom code
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    Answered by Ben on October 16, 2014 at 01:35 PM

    Hi,

    Thank you for letting as know about this. Could you please tell us on which jotform did you notice this? We would clone it and try to recreate to see what exactly happens.

    Best Regards,
    Ben

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    Answered by PEvaluations on October 16, 2014 at 01:53 PM

    Hi Ben,

    It happened on the Residential Property Form (42803800278958)

     

    Camille.

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    JotForm Support

    Answered by david on October 16, 2014 at 03:06 PM

    Hi,

    The form designer's custom CSS is added any time a form is loaded in the form designer.  It should not however make any changes to your actual form.  When I opened your form in the form designer, the CSS was added but I was unable to see any changes to the actual form.  Could you let us know a bit more detail about what part of the form is behaving differently after opening it in the form designer?  This would be a great help in figuring out what is being applied when opening the designer.  Any further information would be greatly appreciated.

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    Answered by PEvaluations on October 16, 2014 at 03:18 PM

    Every text label or header was rendering at a much larger size - making the form look magnified (but not the data fields themselves). I have to publish the form today so I don't want to make any more changes that will impact the launch. I will create another new form and replicate the symptoms and take screenshots tomorrow.

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    Answered by Ben on October 16, 2014 at 04:17 PM

    Hi Camille,

    Thank you for this. More details our developers have makes it easier for them to find and fix the issues that are causing this.

    I have tried the same steps that you have mentioned and it did not make the fonts / elements bigger so it might be something that is already resolved at this time.

    Looking forward to the update from you.

    Best Regards,
    Ben