We don't receive submissions.

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    Asked on September 18, 2011 at 04:13 AM

    Dear Jotform,

    We have a website with several forms implemented : www.siamelitetravel.com (this is an URL forwarding)

    Our website was created using the WIX editor

    Testing the forms from our home base Thailand, everything seems to work normal : We recieve the submissions in our inbox and they are forwarderd to our e-mail adress.

    Testing the forms from Belgium results in : Not receiving any submissions in our inbox ??

    What could be causing this problem ?

    Best regards,

    Jerry Steyaert



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    Answered on September 18, 2011 at 06:41 AM

    I tested the form and it worked fine. It is possible that there is still DNS cache in your computer in Belgium.