Account still shows Free when paid via PO

  • uabbass
    Asked on October 16, 2014 at 1:07 PM

    Hi,

    I received a payment received email but my account shows Free and upgrade need message.  Thank you.

     

    U

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  • Welvin Support Team Lead
    Replied on October 16, 2014 at 2:22 PM

    Hi Uzma,

    I confirmed that BlueSnap - our payment processor, received your payment via Purchase Order. This is actually a manual process so thanks for letting us know here. Your account is now upgraded to the Economy Plan. Please kindly refresh your browser to see the changes.

    Thank you!

  • uabbass
    Replied on October 16, 2014 at 2:37 PM

    Thank You I see the change...