Account still shows Free when paid via PO

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    Asked on October 16, 2014 at 01:07 PM


    I received a payment received email but my account shows Free and upgrade need message.  Thank you.



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    Answered on October 16, 2014 at 02:22 PM

    Hi Uzma,

    I confirmed that BlueSnap - our payment processor, received your payment via Purchase Order. This is actually a manual process so thanks for letting us know here. Your account is now upgraded to the Economy Plan. Please kindly refresh your browser to see the changes.

    Thank you!

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    Answered on October 16, 2014 at 02:37 PM

    Thank You I see the change...