- uabbassAsked on October 16, 2014 at 01:07 PM
I received a payment received email but my account shows Free and upgrade need message. Thank you.
- JotForm SupportWelvinAnswered on October 16, 2014 at 02:22 PM
I confirmed that BlueSnap - our payment processor, received your payment via Purchase Order. This is actually a manual process so thanks for letting us know here. Your account is now upgraded to the Economy Plan. Please kindly refresh your browser to see the changes.
- uabbassAnswered on October 16, 2014 at 02:37 PM
Thank You I see the change...