What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    i thought i was supposed to get a notification email when a form has been submitted?

    Asked by qipco on October 16, 2014 at 01:20 PM

    I have just logged on to see 3 submissions yet I have not received any email notification. I subsequently ran a test and completed the form which I can see was submitted but I received no email notification!

    Page URL:
    http://www.jotformeu.com/form/42664715505355

    email Submissions email notification 3 and
  • Profile Image

    Answered by Shadae on October 16, 2014 at 02:36 PM

    Hi gipco,

    Yes you will receive an email notification once you have set one up on your form. After reviewing your form I am not currently seeing where an email notification has been setup.

    Here is a guide for setting up your notifications: Setting Up Email Notifications

    I hope this helps! Please inform us if you need further assistance.