What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    secure instead of www

    Asked by shaunnaylor on September 18, 2011 at 04:33 AM

    can i keep my forms using this or will it need changing when your system is back to normal.



  • Profile Image
    JotForm Founder

    Answered by aytekin on September 18, 2011 at 04:55 AM

    Yes, we will keep https://secure.jotform.com permanently. Even after we have https://www.jotform.com back working, we will slowly move to secure.jotform.com since having the SSL site on a separate subdomain gives us more flexibility in events like this.

    Thanks for asking!

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    Answered by brx250 on September 18, 2011 at 04:57 AM

    Hi Shaun,

    Your question is a little bit vague. If you can perhaps further elaborate your query for us to look into it, that would be great. We will be waiting for your response. Thank you.


    Albert  JotForm Support   

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    JotForm Founder

    Answered by aytekin on September 20, 2011 at 08:34 AM

    Great News!

    1. We have fixed the problem on security certificate of secure.jotform.com, that should work properly on Windows Firefox now.

    2. We also have the new security certificate for www.jotform.com. So, that will also keep working.

    You can use either www.jotform.com or secure.jotform.com. Both options will work. 

    Thank you for your patience.